PLAYER SAFETY 21+ ONLY PAGCOR REGULATED

Responsible Gaming at g0123

At g0123, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a positive experience — never a harmful one. This page outlines everything you need to know about playing responsibly on the g0123 Platform.

21+ Years Old Required
Play Smart. Play Safe.
Your Wellbeing First
g0123 Cares
Deposit Limits
Self-Exclusion
Session Reminders
Our Commitment to You

g0123 takes responsible gaming seriously — not just as a regulatory requirement, but as a genuine duty of care to every player on our Platform. We know that for most players in Manila, Cebu, Davao, and across the Philippines, online gaming is a form of entertainment. But we also recognise that for some people, gambling can become a problem, and we are here to help before it reaches that point.

g0123 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR), which sets strict standards for player protection. We go beyond the minimum requirements by offering a full suite of responsible gaming tools that are available to every registered g0123 player at no cost, directly through their account settings.

Responsible gaming at g0123 means: knowing your limits, using the tools available to you, and reaching out for help when you need it. We will never pressure a player to gamble more than they are comfortable with, and we will never attempt to reverse a self-exclusion request during the exclusion period.

Age Restriction — 21 Years and Older Only

Under Philippine law and PAGCOR regulations, you must be at least 21 years of age to register and play on the g0123 Platform. We verify the age of every player during the KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. If you know of a minor attempting to access g0123, please contact us immediately at [email protected].

Is Your Gambling Under Control?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.

Do you spend more money on gambling than you originally planned?
Do you gamble to escape stress, boredom, or personal problems?
Have you borrowed money or sold items to fund your gambling?
Do you feel restless or irritable when you try to cut back?
Has gambling caused problems with your family, work, or finances?
Do you chase losses by continuing to play after losing?
If you answered yes to any of these, use the tools below or contact our support team. You are not alone.
Responsible Gaming Tools

All of the following tools are available free of charge to every registered g0123 player. Access them anytime through your account settings.

LIMIT
Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your g0123 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period.

LIMIT
Loss Limits

Define the maximum amount you are willing to lose within a set time period. When your loss limit is reached, g0123 will automatically prevent further wagering until the period ends. This tool helps you stay within your personal budget no matter what.

REMINDER
Session Time Reminders

Set a timer so g0123 notifies you after a chosen period of continuous play — 30 minutes, 1 hour, or any custom duration. It's easy to lose track of time when you're enjoying your favourite slots or live dealer games. This tool keeps you aware.

BREAK
Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets on g0123. This is a great option if you feel your gaming is becoming more frequent than you'd like.

EXCLUDE
Self-Exclusion

Self-exclusion is the strongest tool available. You can exclude yourself from g0123 for a defined period (6 months, 1 year, 5 years) or permanently. Requests are processed within 24 hours and cannot be reversed during the exclusion period. Your account will be fully suspended.

REALITY
Reality Check

Enable reality check pop-ups that display your session duration and net win/loss at regular intervals. These brief reminders help you make informed decisions about whether to continue playing or take a break — keeping you grounded in reality.

How to Access These Tools

Accessing your responsible gaming tools on g0123 is straightforward. Here's how:

1
Log in to your g0123 account using your registered email and password.
2
Navigate to Account Settings from the top-right menu.
3
Select the Responsible Gaming tab from the settings menu.
4
Choose the tool you want to activate — deposit limits, loss limits, cooling-off, or self-exclusion — and follow the on-screen instructions.
5
If you need help activating any tool, contact our 24/7 support team via live chat or email at [email protected].
Need Immediate Help?

Our support team is available 24 hours a day, 7 days a week. If you are concerned about your gambling or someone else's, reach out to us immediately. We will help you activate the appropriate tools without judgment.

Email: [email protected] · Live Chat: Available after login

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. Being aware of the warning signs is the first step toward getting help. Watch out for these behaviours in yourself or someone you care about:

Spending more time and money on gambling than intended, repeatedly.
Hiding gambling activity from family members or close friends.
Chasing losses — continuing to bet in an attempt to win back money already lost.
Neglecting work, school, family responsibilities, or personal health due to gambling.
Borrowing money, selling belongings, or taking out loans to fund gambling.
Feeling anxious, irritable, or depressed when not gambling or when trying to stop.
Using gambling as the primary way to cope with stress, loneliness, or emotional pain.
Support Resources

You are never alone. g0123 works alongside PAGCOR and other organisations to ensure Filipino players have access to professional support whenever they need it.

OFFICIAL
PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides a national self-exclusion registry and player protection guidelines that g0123 fully adheres to.

SUPPORT
Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem. GA meetings are held regularly in Manila, Cebu, Davao, and other major cities across the Philippines.

HELPLINE
National Mental Health Crisis Hotline

The Department of Health (DOH) operates a 24/7 mental health crisis hotline in the Philippines. If gambling-related stress is affecting your mental health, trained counsellors are available to help. Contact details are available through the DOH official website.

g0123 and PAGCOR's Responsible Gaming Framework

g0123 operates in compliance with PAGCOR's responsible gaming regulations, which require all licensed online gaming operators in the Philippines to implement player protection measures including age verification, self-exclusion programmes, and responsible gaming disclosures. PAGCOR's responsible gaming framework is designed to protect Filipino players and ensure that online gaming remains a safe and regulated activity.

As part of our commitment to PAGCOR compliance, g0123 participates in the national self-exclusion registry. This means that if you self-exclude through g0123, your exclusion is reported to PAGCOR and may be applied across other PAGCOR-licensed operators. We take this responsibility seriously and will never attempt to circumvent a player's self-exclusion request.

Tips for Healthy Play

Responsible gaming is not just about avoiding harm — it's about making sure every session on g0123 is enjoyable and stress-free. Here are some practical tips to keep your gaming healthy:

Set a budget before you play
Decide how much you are comfortable spending before you log in. Treat it like entertainment money — once it's gone, the session is over.
Never chase your losses
Losses are part of gambling. Chasing them by betting more rarely works and often leads to bigger losses. Accept the result and step away.
Take regular breaks
Step away from the screen every hour. Grab a snack, stretch, or chat with someone. Fresh eyes make for better decisions.
Don't gamble when emotional
Avoid playing when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair judgment and lead to poor decisions.
Balance gaming with other activities
Gaming should be one of many leisure activities in your life — not the only one. Maintain hobbies, social connections, and physical activity alongside your time on g0123.
Use g0123's responsible gaming tools proactively
Don't wait until gambling becomes a problem. Set deposit limits and session reminders from day one — they are there to help you stay in control from the start.
How Self-Exclusion Works at g0123

Self-exclusion is the most powerful responsible gaming tool available on the g0123 Platform. Here is exactly what happens when you self-exclude:

1 You submit a self-exclusion request through your account settings or by contacting support.
2 Your account is suspended within 24 hours. You will not be able to log in, deposit, or place bets.
3 Any pending withdrawals will be processed and your remaining balance returned to you.
4 You will be removed from all g0123 marketing communications for the duration of the exclusion.
5 Your exclusion is reported to PAGCOR's national registry in compliance with regulatory requirements.
6 The exclusion cannot be reversed during the chosen period — not even at your own request. This is intentional and for your protection.
A Note to Parents and Guardians

If you share a device with family members, please ensure that minors cannot access your g0123 account. We recommend:

  • Using a strong, unique password that minors do not know
  • Enabling two-factor authentication (2FA) on your account
  • Logging out of g0123 after every session
  • Using parental control software on shared devices

Remember: the g0123 Platform is strictly for players aged 21 years and older. If you suspect a minor has accessed the Platform, contact us immediately.

Play at g0123 — Always in Control

Responsible gaming is at the heart of everything we do at g0123. Join our community of Filipino players who enjoy online gaming safely, smartly, and within their means.

PAGCOR regulated · 21+ only · Self-exclusion available · Play responsibly